About Us: Norwood Inn & Suites is dedicated to providing exceptional guest experiences. We pride ourselves on our commitment to quality service and creating a welcoming atmosphere for our guests.

Job Summary: We are seeking a motivated and organized Front Desk  Employee to join our team. In this role, you will oversee front desk operations, ensure guest satisfaction, and lead a team of front desk agents. You will be the first point of contact for our guests, ensuring a warm and professional welcome while managing reservations, check-ins, and check-outs.

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Key Responsibilities:

• Manage daily front desk operations, including guest check-ins and check-outs.
  
• Handle guest inquiries, complaints, and requests in a courteous manner.
• Monitor and maintain front desk procedures and policies.
• Assist in managing reservations and ensuring proper room assignments.
• Collaborate with other departments to enhance guest experiences.
• Maintain accurate records and reports related to front desk operations.
• Ensure compliance with hotel policies and safety regulations.
  

  
  

  What We Offer:

  • Competitive salary.
  • A supportive and dynamic work environment.
  • Employee discounts on hotel stays and services.